Time: 2019-01-03 14:13:44
Author: China Shipping Anchor Chain(Jiangsu) Co.,Ltd
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On June 3, 2019, the Singapore company, a well-known ship management company in the global industry, sent us an inquiry email for the first time at 10:35 pm (the previous development by Manager Zou from the International Trade Department of our company was unsuccessful) , The mail stated: due to the loss of the anchor chain, it is necessary to urgently purchase 12 sections of 114mm anchor chain and supporting accessories, and send it to Zhoushan shipyard within 5 days.
Manager Zou,our international trade department started the company's "Emergency Inquiry Response Plan" as soon as she received the email, and confirmed to the warehouse whether there is inventory within 5 minutes. Received a reply from the warehouse: the original inventory was released 3 days ago, and the current inventory cannot meet the customer's quantity demand.
Later, under the communication of the company, Mr. Yang, we got a reply within 20 minutes that it could be produced and inspected and shipped out within 3 days.
Finally, the quotation email was sent out at 11:22 that night and promised that the customer can send it to the customer's designated shipyard within 4 days (including 1 day of transportation) after the order is confirmed.

